We operate a ‘no quibbles’ 30 day guarantee

If for any reason you are unhappy with your purchase, please return the item or items unopened, in the original condition, to our returns address within thirty days of the date that you received the order.

A full refund for the price that you paid for the item or items will debited to the credit or debit card that you made the order with. Items that have been opened or used will only be accepted for return if they are found to be faulty.

To return an item or items please follow the following steps to ensure prompt processing of your refund:

1. Complete the form below detailing the Reason for Return. If the reason for return is a fault, please include a full description of the fault.
2. Package the goods in the original packaging (if any), and ensure that the item is secure and ready for posting.
3. Include the original delivery note or invoice if you still have them, along with the reason for return. If you do not have the original paperwork, please include a note with your contact details and order information.

Send the package to the following address:
ball-boy.co.uk,
P.O. Box 164,
Evesham,
WR11 1WZ

We recommend that you return the item or items using a recorded-delivery service for your protection. To help you we have selected one of the worlds biggest and cheapest courier services and placed a link to them at the bottom of the page.